The mac mini that has the USB disk connected is this: Intel(R) Pentium(R) CPU G840 2.80GHz (dual core) As I have the same problem on both systems, let's just focus on the details of one: Please allow some slack to new posters as it's often difficult to know what is and isn't relevant.Īpologies for not specifying my machine details. I truly thought I had supplied enough relevant information. I would not like to contribute to that and I will therefor not help you, or write a vicious reply. When inexperienced users loose their data due to any number of novice or otherwise uninformed decisions they tend to blame the product or the tech. This leads to a bad rep for the forum and the alienation of novice users who would have benefited from the support the forum is able to provide and instead they lost their data. Now, the common response form the user asking the impossible to answer question is usually hostile and incoherent. In any case you will find yourself without the free support you expected when you signed up for an account. Expecting this is right out rude, as that is basically stating your time is more valuable then ours.Īlternatively it leads to unnecessarily harsh replies from experienced users who decide to speak out instead of just ignoring you. This then forces to the person who would like to help out to play 20 questions and drag the information out of the user with the problem. The reason for this is that unless it’s stated somewhere for new users to read before they post a question they will post threads with unrelated or missing information. The forum rules contain, among other things, what to include in a question. You claimed you had read and agreed with them when you created your account. Therefor there is a handy and easy to digest guide to users asking for help in the form of Forum Rules. We don’t have unlimited time (we do this on our own time) and we don’t have a support manual. The people lending you help on the forum is mostly experienced users, developers tend to stay focused of the bug tracker. This is a common problem in all support scenarios. When you are new to a system it might be hard to know what information someone might need to help you troubleshoot an issue. Okey, I feel like being vicious but I don’t have the energy.
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